Avatars
Avatars are the animated representations of people who are currently visiting the trade show. Wherever you see an avatar with a name above their head, there is another person virtually visiting the trade show floor, just like yourself.
You can choose your own avatar at any time while visiting the trade show. Both male and female avatars are available. Avatars move in a life-like manner as they walk around the trade show.
Avatars also typically have several gestures they can perform. For example, if you are having trouble getting someone's attention, try waving by clicking "wave" to the right of the task bar.
Selecting an Avatar
To choose an avatar, click on the Avatar menu on the main window menu bar: The menu contains a list of all the avatars available to you. Select the name of the avatar you want to use. A checkmark will then appear next to the avatar that you have selected. Different avatars have different heights, so you might notice your view adjusting slightly up and down as you switch between avatars.
When you visit the trade show for the first time, you will be provided a default avatar, which is the first avatar on the menu. If you pick a different avatar, your choice will be remembered, and used again the next time you visit. You can change your avatar as many times as you like.
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Gestures
Avatars can communicate with each other by gesturing, as well as by chatting. Some fun gestures that you might use in real life can be "acted out" by clicking the appropriate Gesture button.
The Gesture buttons are located just above the main view screen. Just click the appropriate gesture that you'd like everyone around you to see.
Each gesture has a hot-key equivalent. One letter in each Gesture button is underlined. Just press ALT + the appropriate hot-key letter to cause a gesture. That way you can gesture to people while you're moving or chatting, without having to stop and use the mouse.
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Navigating Your Avatar
You can use the arrow keys on the keyboard to move around the trade show floor. First, click inside the virtual reality window. Second, press your arrow keys. All of the keys you need to move around and change your view are located on the number pad, which is on the right side of a standard extended keyboard. The diagram below indicates what each key on the numeric keypad does.
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Flying and running
With the controls set to their defaults, the + (plus) key on the numeric keypad moves you up, and the - (minus) key moves you back down again. You can hold these keys down to keep moving up or down, and you can use them in combination with the CTRL key to move faster.
Note: Laptop computers that don't have numeric keypads, the + and - keys are usually accessible via a combination of a function key and some other key on the laptop keyboard.
Using the plus key turns off gravity until you touch the ground again. While gravity is off, you can fly up or down. Press the minus key until you touch the ground, to turn gravity off. While you're in Fly mode, you'll notice that you'll coast more before coming to a stop in either the horizontal or vertical direction. If you want to come to a sudden stop, you can press the "5" key (the "Stop key") in the center of the numeric keypad.
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Keyboard modifiers
Several keys on the keyboard have additional effects when used in conjunction with the primary movement keys:
- Moving faster – CTRL: To move faster with either the mouse or the keyboard, hold down the CTRL (Control) key while you're moving.
- Moving sideways – SHIFT: Using the SHIFT key along with the left or right arrow will cause you to "slide" sideways.
- Put on the brakes - "5" on the numeric keypad: Press the "5" key in the center of the numeric keypad to come to an immediate stop. This is useful when you wish to position yourself very precisely.
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Chat Tips for Beginners
Communicating with other users, or "chatting", is similar to chatting in any other Internet chat environment. Simply type whatever it is you would like to say and hit the ENTER key. Your words will be broadcast to everyone else (to chat with others privately, please see "To Whisper" below). Similarly, whatever words other people type will be sent to you and will appear on your screen.
If you are new to chatting over the Internet, you will quickly discover that chat has a unique set of rules and jargon (sometimes referred to as "netiquette") that can be confusing to a newcomer. But never fear, in just a few minutes you can familiarize yourself with some basic guidelines, and in no time you will be chatting like a pro!
Here are some basic tips to keep in mind for a positive chatting experience:
- Never type in all capital letters. WHEN YOU TYPE IN ALL CAPITAL LETTERS, IT SOUNDS
LIKE YOU ARE SHOUTING! People generally find this very annoying.
- Be polite to strangers. If you don't know the people you are talking to, it is appropriate to
be as polite as if you are meeting someone for the first time in real life.
- If someone doesn't want to chat, don't harass them.
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Some common terms
Over the years, Internet chat has adopted some shorthand equivalents for common terms. Here are a few of the most common
- LOL - Laughing Out Loud
- ROTFL - Rolling On The Floor Laughing
- BRB - Be Right Back
- IMO - In My Opinion (also IMHO for In My Humble Opinion)
There are an almost infinite number of variations on this simple theme.
Chat Window
You can resize the chat window by changing the border between the main 3D-view window and the Chat History frame. Just position the cursor over the border between the 3D-window and the chat window until you see an up-down arrow. Then, hold down your primary mouse button and drag the border to the desired position.
You can also use the scroll-up and scroll-down buttons next to the chat history to look at messages that have scrolled off of the screen. These buttons move the text in the window up or down one line at a time. You can also click either above or below the 'slider bar' divider between the scroll buttons to move the text up or down one 'page' at a time.
Go to Options to learn how to save your chat sessions as a .txt file.
Private Chat
Click on a person in voice chat log you want to engage. It will send them a message asking if they wish to have a private chat with you. If they accept, you can begin the conversation. Be sure hands free is checked/mute other sounds. You will see ears instead of speakers in the voice chat box.
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The Avatar "Pop-Up" Menu
The avatar "Pop-up" menu can be invoked in one of two ways: you can right-click with the mouse directly on an avatar in the 3D window, or you can right-click on a line of chat text in the chat window to bring up the avatar menu for that user.
Below are various options available on
this menu.
The top line of the menu identifies the
name of the user you clicked on.
Mute: Allows you to mute the user. When a user is muted, you no longer receive any of their chat messages.
Whisper: Allows you to whisper to the user. Whispers are private chat messages that only the selective recipient sees.
Add to Contacts: As you meet people with whom you would like to stay in touch, you can add them to your contact list. Whenever you visit the trade show, you will know if they are there with you.
View Home Page: Allows you to view a users home page.
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To Whisper
Whispering allows you to send private messages to someone. First select their name in the "Whisper" list found in the avatar “pop-up” menu. Then simply type your message in the whisper field and press Enter like you would for a normal chat message.
Whispers appear in your chat history window in blue italics, to distinguish them from normal chat. Whispers that you send are listed along with the name of the person you whispered to. Note, that you can quickly switch back and forth between the normal chat field, the whisper list and the whisper chat field by simply pressing the Tab key.
Also note, that in order to whisper to someone, they must be physically nearby, and they must have already revealed their identity by speaking (either via normal chat, or by first whispering to you). Mute blocks whispers as well as normal chat. If there is currently no one around to whisper to, the whisper field will automatically disable itself.
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Adding to Contact List
To add someone to your contact list, right click on the person's avatar and select “Add to contacts” from the avatar pop-up menu, or you can right-click in the Contacts window itself and select “Add New Contact.”
Once in the contact list, a green checkmark next to their name indicates that they are currently online at the trade show. A right-click on their name brings up a menu that allows you to join them, send them a telegram, or view their home page.
You can right click on any name in your contact list to activate the contact list pop-up menu for that specific person.
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Send Telegram - Allows you to send a telegram
You may send short messages to other people online at the trade show, regardless of where they are currently located, or even for later automatic delivery if they are not currently logged in. These messages are called Telegrams.
To send someone a telegram, right-click on their name in your contact list and select Send telegram. If the recipient is logged in and is accepting telegrams from you, they will receive the telegram immediately. If they are not logged in, the telegram will be saved and delivered to them the next time they log in. Undelivered telegrams are saved by the system for up to 28 days.
Alternatively, you may reply to a telegram that they have sent you, by right clicking on the telegram in your telegrams list and selecting Reply. When you receive a telegram, you will see the message "You have a telegram" from the Operator in your chat window. To read the telegram, click on the Telegram tab in the window on the left. The telegram you have just received, along with any other previous telegrams you have saved, will be listed in the window. Unread telegrams are indicated by a red star. To read your new telegram, or any telegram for that matter, simply click on the name of the sender. The telegram will be printed in red to the chat window.
After reading a telegram, you can delete it or reply to it. To delete it, either select the telegram in your telegrams list and hit the delete key, or right-click on the telegram and select Delete. To reply to a telegram, right-click and select Reply... You can also press the Enter key to display the currently selected telegram to the chat window.
Note: A telegram can not be more than 1000 characters long. If you are typing a telegram and you reach the maximum length, you will not be able to add any more to that same telegram, and may want to backspace and edit the telegram to your satisfaction, within this length restriction, before sending.
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Send File - Sends a file transfer request
At the trade show you can send files directly to other users. To send files to someone, they must be on your contact list, be active in the world, and have enabled file transfers. To send someone files, right-click on their name and select Send File.... You can only send someone files if they are currently online.
When you attempt to send someone a file, they are first given an opportunity to accept or reject your request. If they accept your offer, you will see a file transfer dialog which says "Sending files..." on your screen and they will see a file transfer dialog which says "Receiving files..." on their screen.
Once this dialog is up, you select the files to send by pressing the Select Files button. You can select several files at the same time to all be sent at once. While you are selecting files to be sent, the person you are sending them to can select a directory to store them in.
Once the file or files are selected and the recipient is ready for the transfer, press the Send button to begin sending the files. As the files are being transferred, a progress bar will display the percentage complete and the current transfer rate will also be displayed in kilobytes per second.
Once the transfer is complete, you can leave this dialog box open for as long as you like and send additional files to the same user later. If either you or the recipient closes the dialog, however, the link will terminate and you will have to re-establish the connection like you did the first time in order to send additional files.
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The Menu Bar
The View Menu
- Look Up: tilts your view upward in increments of 5 degrees. The Page Up key on the
numeric keypad is a keyboard shortcut for Look Up.
- Look Down: tilts your view downward in increments of 5 degrees. The Page Down key on
the numeric keypad is a keyboard shortcut for Look Down.
- Look Level: returns your view to the level position immediately.
- First person: returns your view to straight ahead if you have selected Third Person. The
Home key on the numeric keypad is a keyboard shortcut for First Person.
- Third Person: changes the view to look at your own avatar from behind. Selecting this
option repeatedly will change the distance between you and the camera. The End key on
the numeric keypad is a keyboard shortcut for Third Person.
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Show Menu
The Show Menu allows you to turn on and off the
display of various types of information.
Note: Many of the items on the show menu also have function key shortcuts:
- Downloads: Toggles the display of the Downloads Window which shows which files are currently being downloaded from the Internet.
- Download Progress: Toggles the display of the download progress bar in the status bar at the bottom of the main browser window.
- Toolbar: Toggles the display of the toolbar at the top of the main browser window.
- Gestures: Toggles the display of the avatar gesture buttons at the top of the main browser window.
- Web: Toggles the Integrated Web Browser.
- Whisper: Toggles the display of the Whisper Controls below the main chat window.
- Tabs: Toggles the display of the tab window on the left side of the main browser window.
- Position: Toggles the display of your current position (e.g. "Expo3D "at 5N 0W facing NE") in the title bar of the main browser window.
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Visibility Menu
The Visibility menu allows you to quickly and easily change viewing distance in the trade show world. The default Visibility setting is Float. Float means that the browser attempts to balance the current visible range with the desired frame rate. When a particular visible range is chosen from this menu, the browser will "lock" the current visible range at that distance, regardless of the current frame rate.
Note: Choosing high visibility ranges can result in extremely poor performance (that may affect your ability to move around smoothly at the show). We recommend selecting a visibility range of 150 meters or less.
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The Web Browser
Integrated Web Browser
If you have Internet Explorer™ from Microsoft® installed on your PC, CyberCoating 2007 Show will use it to display web pages in a window contained within the browser itself. This is a powerful and easy way to view web content alongside the 3D content of CyberCoating 2007 Show. If you are not using the integrated Web browser, you are missing out on a substantial portion of the CyberCoating 2007 Show experience!
The Web browser can be turned on and off from the Show Menu or from the Show Web button in the toolbar. Use F7 key to hide Web browser and expand the show floor. If you do not have Internet Explorer installed on your PC, we recommend that you download and install it.
If you are a Netscape user, you can continue to use Netscape to view Web pages outside of CyberCoating 2007 Show, even if you have Internet Explorer installed. Internet Explorer does not need to be your default web browser in order for CyberCoating 2007 Show to take advantage of its functionality. It simply needs to be present on your PC.
Note: The Web Browser Window is also used for viewing videos that are linked to an exhibitors Web site.
Why we don't support Netscape®
Actually, we do support Netscape. If you absolutely do not want Internet Explorer installed on your PC, you can still use Netscape to view web pages in CyberCoating 2007 Show. However, to do so you must separately start up Netscape and run it concurrently with CyberCoating 2007 Show (we do not recommend this on PCs with less than 32 megabytes of RAM.) If Netscape is running, CyberCoating 2007 Show will send the URLs it encounters to the Netscape browser for display. You will have to switch back and forth between CyberCoating 2007 Show and Netscape in order to view the Web pages.
What we can't do is run Netscape inside CyberCoating 2007 Show the way we do with Internet Explorer. This is because the integrated Web page window is implemented using ActiveX. Internet Explorer is capable of running inside other applications as an ActiveX control, while the Netscape browser is not.
The Tabs Window
The tabs window displays several
different types of useful information:
The Tabs Window is visible on the left hand side of the viewer window.
- Contacts - A list of your co-workers, prospects and acquaintances in the CyberCoating 2007 Show
whom you would like to keep in touch with.
- Telegrams - A list of all the telegrams you have received from other users.
- Users - This tab provides a list of all users currently logged in.
- Voice Over IP - Allows you to speak to other users using VOIP via microphone
hooked up to your computer.
- Help Files - A complete list of help files organized in a simple hierarchy by topic
All documentation is provided in HTML format. You can view a list of Help Topics by clicking on the Help tab in the tabs window, or by selecting User Guide from the Help Menu. To view individual pages, navigate to the page you wish to view through the hierarchy of help topics and then click on it.
Note:
The Help Files are most easily accessed from within the CyberCoating 2007 Show Browser itself using the Integrated Web Browser. This feature requires that you have Internet Explorer from Microsoft installed on your PC.
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Options
Browser Settings
To change the settings of your browser, select "Settings" from the Options menu.
This dialog allows you to choose from several different groups of options that can be adjusted:
(some of these may be disabled and not available)
- General: allows you to adjust various miscellaneous options, including whether sound is currently enabled, and also your preferred maximum content rating.
- Performance: allows you to adjust several parameters that can affect the performance (or "frame rate") of CyberCoating 2007 Show. (Recommend using the default settings).
- Disk Usage: allows you to control how much disk space CyberCoating 2007 Show uses to cache 3D art to disk. (Recommend using the default settings).
- Video: allows you to choose between Direct3D, OpenGL, or software mode for rendering 3D graphics. (Recommend using the default settings).
- Downloads: allows you to limit the maximum size of certain types of files that are downloaded from the web. (If you have difficulties seeing images, check download “all pictures” & “all audio” option).
- Privacy: allows you to limit certain types of information that other CyberCoating 2007 Show users can learn about you.
- Chat: allows you to set various options related to avatars and chatting with other users. (You can save conversations from chats by going to the “Log chat to file” which will save the chat message as a .txt file).
Note: Some options are not available for change.
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VoIP (Voice Over Internet Protocol)
How VoIP / Voice Chat Works
To use VoIP, first click on voice chat under the your microphone (which is required for VoIP).
Please note:
Conversations are broadcast to those around you in the trade show – and not for private conversations.
(See chat tips for instructions about how to whisper).
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Video Problems
While 3D hardware acceleration often brings greatly enhanced levels of performance to CyberCoating 2007 Show, it may also bring some annoying complications, due to the enormous number of different 3D video cards out there. Some video cards might have bugs which adversely affect performance, cause bizarre rendering errors, or in extreme cases cause CyberCoating 2007 Show to crash or even the entire PC to lock up, requiring a reboot. Each video card also has many different possible software driver versions that may be installed on a particular PC, and some drivers may work better than others. The latest driver available for your 3D video card has the best chance of working well with CyberCoating 2007 Show or for that matter with any software on your computer in Direct3D and/or OpenGL modes.
Important! Please make sure you have the latest drivers for your video card installed. The vast majority of problems reported with CyberCoating 2007 Show are fixed simply by updating your video driver!
Keep in mind that even if you have a brand new PC, it may not have shipped to you with the latest drivers installed.
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Troubleshooting
If you are trying to run CyberCoating 2007 Show in Direct3D or OpenGL* accelerated mode and are experiencing problems, there are several things you can try:
- Update your video driver - this simple procedure fixes the vast majority of problems that people might experience. See details below.
- Try changing your display depth to 16 bits - some video cards (especially many older cards in the Voodoo family) work better when your screen is set to 16 bit color (also known as "high color".) Also, high color mode tends to use much less video memory than 24 or 32 but true color mode, and using more than 16 bits per pixel currently has no effect on the quality of the 3D scene rendering in Active Worlds. To change your display depth, right click on the Windows desktop, select Properties..., and click on the Settings tab.
- Upgrade to the latest version of DirectX - the latest version (currently 10.0) is available at www.microsoft.com/directx/homeuser/downloads/default.asp. You may currently find other versions of DirectX at http://www.microsoft.com/downloads/search.aspx?categoryid=2 if you wish. CyberCoating 2007 Show has been designed to work best with DirectX 8.0 or higher, and has been extensively tested with versions 7.0, 8.0, 8.1 and 9.0 of DirectX.
*Note: You do not need to run the show in Direct3D or OpenGL modes to enjoy the trade show. The default software mode is used by most attendees.
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Updating your video driver
If you have a "name brand" computer such as a Dell or Compaq, check their web site first for driver updates. This is particularly important if you are using a laptop. Drivers can be found under the "Support" section of a PC vendor's web site.
You can also get updated drivers directly from the video card manufacturer. If you do not know what type of video card you have, the first thing you should do is run the DxDiag utility to find out what kind of card you have and to determine if your card supports 3D hardware acceleration:
- Click on the Windows Start button and select Run...
- In the dialog box that comes up, type in DxDiag.
- If Windows says that it cannot find DxDiag, you probably do not have DirectX installed. You will need to download and install DirectX from www.microsoft.com/directx/homeuser/downloads/default.asp.
- In the dialog box that comes up, first look at the "System Information" section. Near the bottom, it should indicate what version of DirectX you are currently running. Verify that this is at least 8.1. If not, download and install the latest DirectX from www.microsoft.com/directx/homeuser/downloads/default.asp.
- Next, click on the Display tab. In the Device section in the upper left of the Display page, it should indicate both the name and manufacturer of your video card. Make a note of both.
- Now look at the section DirectX Features further down in this dialog. Make sure that both "DirectDraw Acceleration" and "Direct3D Acceleration" are Enabled. If they are not enabled, press the Enable button for both. If you cannot enable Direct3D acceleration, then your video card probably does not support 3D hardware acceleration and you will only be able to use Active Worlds in software rendering mode. Also, make sure that "AGP Texture Acceleration" is Enabled, if possible.
- Finally, try pressing the "Test Direct3D" button and run through the simple tests, making sure they all complete successfully. It is possible that some computer systems may crash while performing these tests. See the DxDiag help files for more information about how to use the DirectX Diagnostic Tool (DxDiag).
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Another common way to find out what type of video card you have is by clicking the Windows Start button, selecting Settings, then Control Panel. Select the Display control panel application. In the dialog that comes up, click on the Settings tab. If there is a button in this dialog called Advanced..., click that. The dialog that comes up from there should indicate your video card model.
If you completed the above steps without any problems, the next thing to do is to locate the web site for your video card manufacturer. Below we provide links to some of the more popular video card manufacturer's web sites:
- Nvidia - TNT, Vanta, Quadro, GeForce, RIVA, and nForce graphics drivers.
- 3dfx - Voodoo cards (note that the company 3dfx, Inc. is out of business and no longer provides any support for Voodoo cards. This link is to a third party site that has some Voodoo driver downloads.)
- ATI Technologies - Rage, Radeon and Mobility graphics drivers.
- Creative Labs - 3D Blaster graphics drivers.
- Matrox - Millenium G200, G400, G450 graphics drivers.
- Intel - many common types of "onboard" 3D hardware acceleration, including the i740, i810 and i815 chipsets.
- Hercules - 3D Prophet and Guillemot graphics drivers.
- ELSA - Gladiac, Erazor, Gloria, Synergy graphics drivers.
- Diamond Multimedia - Viper, Stealth, SpeedStar graphics drivers.
- S3 Graphics - ViRGE, Trio, Savage graphics drivers.
- SiS - many different chipset families. Note that Active Worlds generally does not work well (or at all) in 3D accelerated mode on most SiS chipsets, even with the latest drivers installed.
A good general purpose video driver web site is WinDrivers.com. Also see CNET.com for a beginner-friendly introduction to the concept of drivers.
Once you have located the web site for your video card manufacturer, you will need to locate the drivers specific to your video card model and operating system. Note that many cards require different drivers depending on what version of Windows you are using. Drivers are usually located under the "Support" section of the web site. Look for a link called "Drivers" or "Downloads."
Once you have located the correct driver, in most cases it is then a simple matter of downloading the new driver to your computer and installing it. When you start the download, be sure to note where on your hard disk you are downloading the file to. Once the download is complete, locate the downloaded file on your hard disk and double click to install. After installing your new drivers, you usually have to reboot your PC.
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Open GL
Some cards may require separate drivers for running in OpenGL mode. If you are having trouble with OpenGL mode, you can try running the GLSetup utility, which is available for free download from www.glsetup.com.
Important Note:
In some cases installing new drivers can cause problems on some PCs, and even prevent some systems from running. In particular, installing the wrong driver for your video card can cause severe problems. If you choose to update your video drivers, you accept full responsibility for any problems that may result from doing so. CyberCoating 2007 Show is not responsible for any problems or damages that occur as a result of installing new drivers. If you are unsure about whether or not you should install a particular driver on your system, always contact the video card manufacturer before proceeding!
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Firewalls and Proxy Servers
Firewalls and proxy servers are either computer programs or system hardware that restrict access in to and out of a network. Many business organizations have these systems in place for added security. Many home users are now installing firewalls on their home computers. These can be quite varied in nature, and are even sometimes enforced by an ISP.
Since firewalls block the vast majority of Internet traffic, they can prevent the 3D browser from being able to connect to the CyberExpo3D server, and thus prevent users who are on firewall networks, from accessing our system. This can become an issue in large network
environments. Collaboration with the Information Technology departments is crucial to getting users connected to and interacting with CyberExpo3D virtual environments.
A proxy server is a computer on a network that all other computers on that network must communicate through in order to access the outside Internet. If a computer on a proxied network attempts to access the Internet directly it will be blocked. By requiring all computers on a network to go through a single server, a proxy server creates a single point of control for Internet traffic on network, and as a result, provides additional security. Proxy servers also often provide a service called NAT or "Network Address Translation", which allows multiple computers to share a single Internet connection.
When the installation process of the CyberExpo3D browser is first launched, after the software has been downloaded, but prior to completing the installation, an "Internet Configuration" dialog box will appear where the type of Internet connection you have must be
selected.
There is an "automatic configuration" button, which allows the browser to automatically detect and use several kinds of standard Internet connection types. Consult your system administrator if you are not sure what type of Internet connection you have. The vast majority of consumer users will select LAN/Cable/DSL, as their home connections rarely have any form of proxy server running.
However, home users connected to corporate offices by way of a proxy server will need to enter the proxy server's address and port number. If the proxy server also requires that a user name and password be sent, be sure to select “Use Password” and enter the user name and password for your proxy server, which will be provided to you by your network managers.
Click here for additional information on firewalls and proxy servers.
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Booth Information
Interacting with a virtual trade show booth is easy, and in many ways similar to visiting a booth in a traditional trade show environment:
- You can walk around the trade show floor, visiting any and all booths you’re interested in viewing. Some of the booths are multi-sided, some will allow you to walk through them, while others will only allow you to interact with them by standing just outside the booth’s perimeter.
- Rolling your curser over the logo panels (at the top of each booth) will provide you with the company’s name and booth number, if not already indicated on the logo panel.
- Each booth will have staffing, at least during the hours of 9am – 6pm Central Standard Time (CST), giving you access to each company’s knowledgeable sales staff.
- At the booths, you’ll be able to view product information, as well as company and Web site information at you finger tips:
- Rolling your mouse curser over any of the pictures and panels on a booth will bring up roll-over text boxes about the type of information each panel can connect you to with a click of your mouse.
- Each panel links you with valuable company information, in the form of a PDF file, video or link to Web site content. Just click.
- Video files will automatically launch in the panel, or within the Web browser window (located on the right side of your viewer).*
- PDF files will either download to your desktop, or launch in your Web browser window.*
- Web site links will launch in your Web browser window. You can review and navigate through a company’s Web site, without even leaving the trade show.*
- Clicking on the “Swipe My Card” panel on a booth will enable you to alert the Exhibitor that you’re interested in learning more about them or their products.
* Please note: The size of the file and available band-width will determine the amount of time needed to launch the PDF, video or Web link. It may take a few seconds before you see the results of clicking on a panel.
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